Elemis Day Spa

Cancellation Policy

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Our Cancellation policies and procedures are as follows:-


  • To avoid charges, please honor our 24-hour advance notice cancellation policy.

  • Cancellations made with less than 24 hours notice will be subject to full charge.

  • Credit card details are required to secure an appointment.

  • Clients who wish to change, or cancel their appointment, are kindly requested to provide 24 hours notice, or the full cost of the appointment will be charged.



A service charge is not included. Gratuities are at our clients discretion.

Please note that mobile phones must be switched off at all times within the spa.

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